There seems to be numerous issues that have been ongoing in the Hartford Dispatch Center. Until recently those complaints were mostly brought about by community people not being pleased with the professionalism of the way their calls for help have been handled. There have also been numerous issues with the way police and firefighters feel their calls are being handled since the dispatch center was taken out from under police and fire supervision and turned over to a civilian director.
But now the complaints against dispatch personnel, including supervisors, seems to be turning more to criminal complaints.
Earlier this week I posted the arrest warrant affidavit for one dispatcher,Kim Walton. listed by the City of Hartford as a supervisor. Although the accusations against her are troublesome and seem to show a lack of discretion and question her integrity, it gets even worse.
Another dispatcher, also listed by the City of Hartford as a supervisor, was recently arrested for criminal activity while she was actually working. The charges she was arrested on, violation of a protective order, apparently occurred while she was working on the morning of November 28, 2011. This wasn't her first arrest though, by the same Police Department she is dispatching for.
The arrest report is below, but violation of a protective order is a serious matter and not usually taken lightly by judges when someone flaunts their orders. It seems that Cassandra Davis has history of domestic violence with HPD which started with her first arrest on September 12, 2011 after a confrontation with her children's father at 80 Prospect Avenue in Hartford. That arrest was made by the Hartford Police for Breach of Peace 2nd degree and Assault 3rd degree. That arrest report is also below.
I know dispatchers are human beings with personal issues, and I do not want to paint all of our dispatchers with a wide brush because there are some very good ones serving the people and the emergency service workers in Hartford. I am seriously concerned though about someone that engages in criminal activity while they are working.
Can anyone say that Davis's actions while she engaged in her criminal behavior on November 28th violating her protective order endangered police and firefighters? I would think that the odds are pretty good that if she was willing to push the limit and violate a judges order, then her mind probably wasn't in the right place and yes, she jeopardized every one's public safety.
According to Connecticut Judicial records, Cassandra Davis was also arrested by Windsor PD on January 28, 2011 for operating under suspension. That case is pending in Enfield Court.
In the meantime, according to City of Hartford records, both Walton and Davis are still employed by the City of Hartford and receiving their full pay.
And for anyone that paid attention to the Director of the Public Safety Communications Center, Andrew Jaffe recently at a MARG meeting, it raises two issues. Jaffe either lied to the audience or is out of touch with what goes on in the area he supervises. One of the complaints by a resident at that meeting was that dispatchers seemed to be on their cell phones and not paying attention to callers when they were calling 911.
Jaffe stated emphatically to the group that no dispatchers were allowed to have their cell phones with them while they were working. If that is the case, how was Cassandra Davis texting the "protectee" from her cellphone as the arrest report states?
There comes a time when the City Administration may actually have to say they made the wrong choice. Supervising 3 or 4 employees as a police Sergeant when you are responsible for handing out cellphones and pagers doesn't necessarily make someone qualified to run a twenty-four hour a day operation that is one of the most critical links between the public, police fire and EMS personnel. Throw into that the 311 operation also, as was done recently when it was jettisoned from the Mayor's Office, and it puts even more of a burden on a mismanaged operation.
It is time for a serious look at the Office of Emergency Telecommunications before someone gets seriously hurt or worse.The lives of our Police Officers and Firefighters depend on their efficiency and I think many would agree that they aren't comfortable with that level of efficiency at this point.
Arrest Report Cassandra Davis 9-12-11Arrest Report Cassandra Davis 11-28-11