I'm really not trying to beat a dead horse here, but you can't make these things up if you tried.
The City of Hartford's Emergency Dispatch Center has had its share of problems as well as criticism here on this blog and elsewhere. The recording below seems to show that things still aren't changing. The attitude of the dispatcher in the recording seems to convey the attitude that has been mentioned in numerous comments here.
Anyone listening to the recording below would have to ask yourself if you as a police officer or firefighter would be comfortable entrusting you personal safety and potentially your life to the "professional" on the other end of the radio.
The Hartford Police Officer on the recording is trying to relay information to the dispatcher regarding an individual involved in a domestic incident. Statistically, Domestic incidents are the number one incidents that police officers are injured and killed during. Listen to the recording and see if you think the dispatcher is handling the incident properly and paying attention to what should be her number one priority...the officer's safety.
Something needs to be done to restore a professional attitude to everyone in that Department because what is going on in there now is not working. Will it take a serious incident before the Mayor or City Council realize it is time to change?
The comments in question are near the beginning of the recording but I left the whole track unedited with the digital time and date stamps